Business Leader | Business Processing Outsourcing (BPO) | Business Strategist

Lesson To Entrepreneurs From Paul Herdsman

April 19, 2019

Paul Herdsman is a successful CEO of NICE Global, a leading customer service provider. Under the leadership of Herdsman, this company has grown to be one of the best-performing in the world. The leadership skills that Paul Herdsman has demonstrated have attracted customers looking for businesses to outsource customer services.


NICE Global enjoys a great reputation in America and the Caribbean. Its offices are located in Montego Bay, Jamaica where the environment for operating a business are favorable. The offices have allowed Herdsman to offer specialized services to each customer he has from different countries. When Herdsman was starting NICE Global, he had clients from five countries. See Related Link for additional information.


NICE Global is an organization that hopes to help clients to accomplish vital business goals. The main goals of any business today is to increase revenue, lower the cost of production and increase the customer retention rate. The are the factors that ensure that a business survives. Unfortunately, it is very hard for many business owners to manage all the departments of a business to achieve all three goals. It becomes necessary to leave some tasks to professionals who understand how to provide services in departments such as customer service. Hiring NICE Global to manage your interactions with customers will leave you with a very high percentage of return customers.


NICE Global under the leadership of Paul Herdsman has also shown how business organizations should treat their employees. Job security is something that motivates many people, and if given to your employees, they will perform way much better than when it lacks.


Paul Herdsman is treating his employees to the best by offering them rewards for competence. Compensation and promotions encourage employees to perform better. He believes that treating employees in the right way will improve the efficiency of business operations in your organization.


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